FAQ

1) Is Achiever free to be downloaded and used by any individual?

No. Achiever is a subscription-based product, and you will only be able to use it if your school has bought a yearly subscription package for your class.

Users may download and install the application for free, but their Achiever accounts will be created only after their schools have made the purchase.

2) My school is not interested in subscribing. How can I buy my own personal subscription?

For now, we are offering Achiever only through schools.

3) Why do I need to install an app on my computer in order to use Achiever?

• To make sure that all contents in Achiever can be properly viewed on any computer that meets the system requirements, irrespective of browser type and version.
• The Achiever app together with a Classroom Management Tool (CMT) will allow Achiever online tests to be easily conducted in school without any bandwidth bottleneck issues.
• For higher system and data security.

4) How do I install Achiever on my computer?

• Download the Achiever installer and follow the given steps to proceed with installation.

5) I have tried to install Achiever in my computer but the installation failed. What should I do?

• Please make sure that your computer can support and run the Achiever app. Check the configuration of your computer against the recommended system configuration mentioned here (especially see that Java is installed).

6) How do I create my Achiever login?

• Both teacher and student login IDs can only be created by OUP upon receipt of the required information from the school. Users cannot create their own IDs.

7) How do I login to Achiever?

• Teachers and students will each be given a pre-set login ID (username) and the default password ‘12345678’.
• Open the Achiever app or click on the Achiever shortcut icon on your computer. Then type in your pre-set login ID and the default password ‘12345678’ and click ‘Login’.

8) How do I change my Login ID and password?

• Your login ID (username) cannot be changed once it has been created.
• You may change your password anytime you have successfully logged onto Achiever. Click ‘My profile’ on the Achiever home screen to change your password in the ‘My account’ section. We recommend you to change your password after you login for the first time.

9) Where can I look up information on my account?

• Click ‘My profile’ on the Achiever home screen to see your account information in the ‘My account’ section.

10) There is an option to enter my email address in the ‘My profile’ section. If email IDs are not used for logins, what are they used for?

• The email ID is only an optional field. It may on occasion be used to send out notifications to teachers.

11) How do I change my email address in Achiever?

• You may change your email address in the ‘My profile’ section.

12) What should I do if I forget my password?

For students:
Please ask your teacher to reset your password. Your password will then be reset as 12345678 by default. You may then login to Achiever using your pre-set login ID and the default password ‘12345678’. Click ‘My profile’ on the Achiever home page to change your password in the ‘My account’ section.

For teachers:
Please get in touch with customer service here:
Toll Free No. 0800-68775
(Monday to Friday, 09:00 am – 05:00 pm)
Email: digitalsupport.pk@oup.com

1) How does Achiever’s English course proceed?

• The Placement Test automatically sets the right starting point (level) for every student to begin practicing for personalized learning.
• Continuous practice exercises help the student develop language skills.
• Immediate remediation helps students improve in weak areas.
• Assessment results tell the student where they stand against class average.
• Detailed reports give teachers a complete snapshot of class performance.

What components and features does Achiever offer?

Placement Test

• This is a compulsory test to be taken at school (in the computer lab) before you can attempt any practices in Achiever.
• There is a Placement Test for each grade (class). Each test comprises three 10-minute sessions with auto-marked questions: Listening, Reading, and Grammar.
• Based on your scores from this test, you will be automatically assigned a starting level in each of the six different categories: Listening, Reading, Writing, Speaking, Grammar, and Vocabulary. The level for each category might be different.
• You begin from your assigned level and move up to higher levels on successfully completing exercises.

Power Practice

• Finely graded practices in 36 progressive levels of difficulty from Primary to Junior Secondary (i.e., L1–L24 for Primary 1–6 and L25–L36 for Junior Secondary 1–3).
• After the Placement Test, you may freely attempt practices in any of the 6 different categories: Listening, Reading, Writing, Speaking, Grammar, and Vocabulary.
• Each practice is aligned to specific learning objectives.

(See the ‘Power Practice’ demo video in Achiever for more details)

Power Drill
You may re-attempt practices at any levels below your current level in any of the categories for drilling and revisions.

(See the ‘Power Drill’ demo video in Achiever for more details)

Power Learning
Here, you may view:

• Your own practice log history by date, category, level, learning objective, and mark.
• You may also revisit remedial materials for all of your completed practices (with mark 60%) for reinforcement.

(See the ‘Power Learning’ demo video in Achiever for more details)

Progress Chart
Check your own progress, including your:

• current level in each individual category
• overall strengths and weaknesses
• level promotion status
• current standing in comparison with the level distribution within your class section and your grade, etc.

(See the ‘Progress Chart’ demo video in Achiever for more details)

Trophy Bank
One of the learner motivation boosters in Achiever:

• Up-a-level trophy for level promotion (Overall level)
• Practice trophy for the hardworking students
• Bronze trophy for completing 50 practices with practice mark ≥ 50% in each practice
• Silver trophy for completing 100 practices with practice mark ≥ 50% in each practice
• Gold trophy for completing 200 practices with practice mark ≥ 50% in each practice

Wall of Fame

• This is a list of the top 10 students with the best performance in Power Practice in the last 30 days.

Adventureland (Game zone)

• By doing practices, you may gain credits (gold coins) to play games in Adventureland.

Total mark	P1	P2	P3	P4	P5	P6
50%-59%	1 credit	3 credits	5 credits	9 credits	13 credits	17 credits
60%-69%	2 credits	4 credits	7 credits	11 credits	15 credits	19 credits
70%-79%	3 credits	5 credits	9 credits	13 credits	17 credits	21 credits
80%-89%	4 credits	7 credits	11 credits	15 credits	19 credits	23 credits
90%-99%	5 credits	9 credits	13 credits	17 credits	21 credits	25 credits
100%	7 credits	11 credits	15 credits	19 credits	23 credits	27 credits

3) I have completed the Placement Test. Where do I go now to do practices in Achiever?

To do Achiever practices:

• Login to Achiever.
• Then click the ‘English’ subject button to access the Power Practice page.
• You will find your current Overall Level on the top right-hand side of the page.
• You will also find your current level in each of the six categories on the page.
• Choose a category (Practices in each category are randomly generated).
• Read carefully the practice instructions/rubric. Then click ‘Start’ to begin the practice.
• Each practice must be completed with the 20-minute time limit. The practice will be automatically submitted when time is up.
• A post-practice report presents
• learning objectives aligned to the practice
• your practice marks
• remedial materials to be studied for the practice (under ‘Suggested Revision’)
• your answers vs. the correct answers (under ‘Check Answers’)

4) Can I save what I have done in the middle of a practice and come back to finish it later?

No, each practice is considered a formative assessment with a 20-minute time limit. The practice will be automatically submitted when the time is up. However, practices with marks < 60% will be made available again in Power Practice the next time you choose to do practices in the same category and at the same level.

5) I sometimes see a ‘light bulb’ icon on the question page of a practice. What is it for?

• Whenever you see the ‘light bulb’ icon on the question page, it means a hint is available for the question. Click on the icon to see a pop-up box. Then click on the hyperlink in the box to read the hint. (Please note that if a hint is used for a correctly answered question, half of the marks for that question will be deducted.)
• You may check the no. of hints used and the total marks deducted by clicking the ‘Hints Used’ button on every post-practice report.

6) I can see some hyperlinks under ‘Suggested Revision’ in the practice report. What are they for?

• One or more hyperlinks to some post-practice remedial materials will be given under ‘Suggested Revision’ in the practice report if (i) the practice marks are < 60% or (ii) < 60% of the learning objectives are achieved in the practice.
• Simply click the hyperlink(s) to view the remedial materials, which include PPTs and interactive games.
• You may also revisit the remedial materials for any completed practices (with marks < 60%) in Power Learning.

7) How much do I need to score to be promoted to the next level?

You will have to score a practice mark of ≥ 80% in three out of five consecutive practices for a level-up promotion.

8) Why can’t I do practices at the current level in Power Drill?

Power Drill is only for the purpose of revisiting practices below your current level. To attempt new practice exercises, you will have to go to Power Practice.

9) How do I compare my performance against that of other students in my section or grade?

Click ‘Progress Chart’ in Power Practice, Power Drill, and/or Power Learning to view the Progress Comparison bar chart, which shows level distribution within your class section and across your grade for each of the six different categories.

10) I noticed on the Power Practice page that I have gained a number of gold coins. What can I use these gold coins for?

You may use these coins to play games in Adventureland (scroll up to see the Adventureland table).