Quality Management in Pakistan’s Export-Oriented Industries
This book is a study of nine industrial sub-sectors that include readymade garments, leather garments, surgical instruments, and sports goods, and demonstrates how an industry can maintain its growth path independently of government incentives and protection through increased competitiveness based on quality, cost, and high responsiveness to changing customer needs and external environmental factors. It highlights the importance of quality management through scientific study.
Mahnaz Fatima is Associate Professor at the Institute of Business Administration (IBA), Karachi. She has extensive experience in industry, business, and consulting.